Installing Jira applications on Windows | Administering Jira applications Data Center 9.17 (2024)

Table of Contents
Before you begin Install a Jiraapplication 1.DownloadJira 2. Run the installer Set up your Jiraapplication 3. Choose set up method 4. Connect to your database 5. Set application properties 6. Enter your license 7. Create your administrator account 8. Set up email notifications 9. Start usingJira Troubleshooting References

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Installing Jira applications

  • Jira applications installation requirements
  • Supported platforms
  • Install a Jira Data Center trial
  • Installing Jira applications on Windows
  • Installing Jira applications on Linux
  • Unattended installation
  • Installing additional applications and version updates
  • Troubleshooting installation
  • Connecting Jira applications to a database
  • Installing Jira Data Center
  • Running the setup wizard
  • Licensing and application access
  • Extending Jira applications
  • Upgrading Jira applications
  • Running Jira Data Center on a Kubernetes cluster
  • Getting started with Jira Data Center on AWS
  • Getting started with Jira Data Center on Azure
  • Federating Jira - managing multiple instances
  • Get a Jira Data Center trial license

On this page

In this section

  • Uninstalling Jira applications from Windows
  • Installing Jira applications on Windows from Zip File

Related content

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In this guide we'll run you through installing a Jiraapplication in a production environment, with an external database, using the Windows installer.

This is the most straightforward way to get your production site up and running on a Windows server.

Installing Jira applications on Windows | Administering Jira applications Data Center 9.17 (1)

Other ways to install Jira:

  • Evaluation-get your free trial up and running in no time.
  • Zip– install Jiramanually from a zip file.
  • Linux– install Jiraon a Linux operating system

The Windows and Linux installer already includes the bundled JRE.

If you decide to install Jira with the tar.gz archive file, you should also install the JRE or the JDK. Learn more about the supported versions:

  • Bundled Tomcat and Java versions
  • Supported Oracle JRE/JDK and Eclipse Temurin versions
  • How to install Java
  • How to change the Java version used in Jira

On this page:

Before you begin

Before you install Jira, there's a few questions you need to answer.

Are you using a supported operating system?
Tell me more...

Check the Supported platforms page for the version of Jira you are installing. This will give you info on supported operating systems, databases and browsers.

Good to know:

  • We don't support installing Jira on OSX or mac OS.
  • The Jira installer includes Java (JRE) and Tomcat, so you don't need to install these seperately.

Do you want to run Jira as a Windows Service?

Tell me more...

Running Jira as a service in Windows means that your Jira application will automatically start up when Windows is started.

If you choose to run Jira as a service:

  • You must run the installer as administrator to be able to install Jira as a service.
  • The Jira service will be run as the Windows 'SYSTEM' user account.
  • We strongly recommend creating a dedicated user account (e.g. with username 'jira') on Windows for running Jira.

See Running Jira applications as a Window's service for more information.

If you choose not to run Jira as a service:

  • You will start and stop Jira by running the start-jira.bat file in your Jira installation directory.
  • Jira will be run as the Windows user account that was used to install Jira, or you can choose to run as a dedicated user.
  • Jira will need to be restarted manually if your server is restarted.
Is your database set up and ready to use?
Tell me more...

To run Jirain production you'll need an external database. Check theSupported platformspage for the version you're installing for the list of databases we currently support. If you don't already have a database, PostgreSQL is free, easy to set up and has been extensively tested with Jira.

Good to know:

  • Set up your database before you begin. Step-by-step guides for all supported databases are available inConnecting Jira applications to a database.
  • Use UTF-8 character encoding.
  • If you're using Oracle or MySQL you'll need todownload the driverfor your database.
  • The embedded H2 database can be used for evaluating Jira, but you'll need to migrate to another database before running in production. You may find it easier to use external database from the start.

Do you have a Jira license?

Tell me more...

You'll need a valid Data Center license for Jira Software, Jira Core, or Jira Service Management to use Jira.

Good to know:

  • If you have not yet purchased a Jiraapplication license you'll be able to create an evaluation license during setup.
  • If you already have a license key you'll be prompted to log in tomy.atlassian.comto retrieve it, or you can enter the key manually during setup.
  • If you're migrating from JiraCloud, you'll need a new licenseJira

Install a Jiraapplication

1.DownloadJira

Download the installer for your operating system:

  • Jira Core athttps://www.atlassian.com/software/jira/core/download
  • Jira Software athttps://www.atlassian.com/software/jira/download
  • Jira Service Managementathttps://www.atlassian.com/software/jira/service-desk/download

2. Run the installer

  1. Run the installer. We recommend using a Windows administrator account.
  2. Follow the prompts to install Jira. You'll be asked for the following info:

    1. Destination directory–this is whereJirawill be installed.
    2. Home directory–this is where Jiradata like logs, search indexes and files will be stored.
    3. TCP ports–these arethe HTTP connector port and control port Jirawill run on. Stick with the default unless you're running another application on the same port.
    4. Install as service–this option is only available if you ran the installer as administrator.
  3. Jirawill start up in your browser once installation is complete.

Set up your Jiraapplication

3. Choose set up method

ChooseI'll set it up myself.

4. Connect to your database

  1. If you've not already done so, it's time to create your database. See the 'Before you begin' section of this page for details.
  2. ChooseMy own database.

  3. Choose your database type then enter the details for your database.

    Show me how to do this...

    JIRA connects to your database using a standard JDBC database connection. Connection pooling is handled within JIRA, you can change this using JIRA configuration tool later.

    If you're using Oracle or MySQL there's an extra step:

    • Download and extract the appropriate database JDBC drivers. See Supported platforms to get the right version.
    • Drop the JAR file into your <jira-installation>/libfolder before continuing with the setup wizard.

    In the setup wizard:

    • Driver Class Name– the Java class name for your database driver. If you're not sure, check the documentation for your database.
    • Database URL– the JDBC URL for your database. If you're not sure, check the documentation for your database.
    • UsernameandPassword– A valid username and password that JIRA can use to access your database.

5. Set application properties

  1. Give your Jirasite a name.
  2. Choose whether your site should be private or anyone can sign up. You can change this later.
  3. Enter your base URL - this is the address people will use to access your Jirasite.

6. Enter your license

Follow the prompts to log in tomy.atlassian.comto retrieve your license, or enter a license key.

7. Create your administrator account

Enter details for the administrator account. You can add more administrators after set up is complete.

8. Set up email notifications

Enter details of your mail server. This will allow Jirato send notifications when issues change.

9. Start usingJira

That's it!Your Jirasite is accessible from your base URL or a URL like this: http://<computer_name_or_IP_address>:<port>

Here's a few things that will help you get your team up and running:

  • Add and invite usersto get your team on board, or configure user directories for slightly bigger teams.
  • Create your first projectto have something to work on.
  • Configure SSL or HTTPS to keep Jiraand your team more secure.

Troubleshooting

Running into problems installing Jira?

Some anti-virus or other Internet security tools may interfere with the Jira installation process and prevent the process from completing successfully. If you experience or anticipate experiencing such an issue with your anti-virus/Internet security tool, disable this tool first before proceeding with theJira installation.

Head to Installation Troubleshooting for more help.

Last modified on Mar 28, 2023

In this section

  • Uninstalling Jira applications from Windows
  • Installing Jira applications on Windows from Zip File

Related content

  • No related content found

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Installing Jira applications on Windows | Administering Jira applications Data Center 9.17 (2024)

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